Step 1: Log in to your account, go to the Account tab, and select My Preferences. You will see a checkbox called Enable In-Person Signing. Check this box to enable in-person signatures.
Step 2: Upload your document, add your participants, and check the box labelled In-Person Signer. Then add your signature, initial, and date fields and click Send.
Step 3: When it is time for the customer to sign, open your web browser on your device and go to the signing "kiosk" at https://inperson.insuresign.com. You can choose to have signers access specific documents by entering a passcode or choose the documents yourself.
To learn more about collecting signatures in person, check out this help article.